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Service Agreement & Payment Policy
Country Green Lawn and Landscape
1. Accepted Forms of Payment
We accept credit card, debit card, cash, check, Zelle, and, when approved in writing, in-house financing.
2. General Payment Terms
Payment is due according to the terms stated on the applicable estimate, proposal, or invoice.
3. Jobs of $1,500 or Less – Late Fee Policy
Payment is due on the same day service is completed unless prior written arrangements have been made.
If payment is not received by the end of the service day:
A $25 late fee is assessed beginning at 8:00 a.m. the following morning.
An additional $25 is added for each subsequent day the balance remains unpaid, up to a maximum of seven (7) days.
Maximum late fee: $175.
Failure to pay within seven (7) days may result in suspension of services and further collection efforts.
4. Jobs Exceeding $1,500
Projects valued at more than $1,500 must be paid in full on the same day service is completed. These projects are not subject to the late-fee schedule above. Same-day payment is required unless a different arrangement has been agreed to in writing in advance.
In the event of non-payment on any job exceeding $1,500, we reserve the right to pursue any or all of the following remedies: referral to a collection agency, reporting the matter to the appropriate authorities as theft of services, filing a civil claim, or any combination of the foregoing.
5. In-House Financing
For projects exceeding $5,000, in-house financing may be offered at our sole discretion. All financing terms, including installment amounts, due dates, and any applicable fees, will be set forth in a separate written agreement that must be signed by both parties before work begins.
6. Progress Billing
For multi-phase projects or work extending beyond one week, we reserve the right to issue progress invoices. Each progress payment is due upon receipt unless otherwise agreed in writing.
7. Account Default
Any account more than seven (7) days past due is considered in default. Default automatically voids all existing service agreements, prepaid packages, warranties, and scheduled services. Prepaid amounts are non-refundable. We reserve the right to suspend or terminate services until the outstanding balance is paid in full.
8. Continued Non-Payment
If an invoice remains unpaid after multiple reminders have been issued and the invoice has been viewed without response, we reserve the right to pursue all available legal and collection remedies.
9. Estimate - Contract Acceptance & Cancellation
Acceptance of an estimate or contract (by signature, written or verbal confirmation, deposit, or any other clear indication of agreement) creates a binding contract.
Cancellation after acceptance will result in a fee equal to twenty-five percent (25%) of the total estimated price, plus the actual cost of any materials already purchased or ordered. The cancellation fee is due immediately. Any deposits on hand will be applied toward the fee, and any remaining balance will be refunded within fourteen (14) business days. All cancellations must be submitted in writing.
Changes to the scope of work after acceptance may require a revised estimate and may affect both price and schedule.
We reserve the right to cancel a project at our discretion; in such cases, payments received will be refunded less any costs already incurred.
10. Acknowledgment
By scheduling service with Country Green Lawn and Landscape, the client acknowledges that they have read, understood, and agree to be bound by these terms and conditions.